Outsourcing - why should you do it?
Until now, many businesses, sole operators and professionals in need of admin support and assistant services have had to rely on temps or their own resources in times of staff shortage. Or perhaps they felt they couldn’t afford professional support services. Enter the new breed of office support professional - helping 21st Century professionals with the support needs … virtually!
If you’re a sole operator or independent professional/executive in need of professional, confidential admin support, but don’t want to go to the expense and hassle involved in hiring your own staff. What do you do?
What if you don’t have the space for staff, or necessary expertise to complete a particular job? Your best office support staff member goes off on maternity leave and you think your only alternative is to hire an expensive and unmotivated temp?
What are the benefits, what’s in it for you and who would benefit from the partnership? Many people have difficulty grasping the concept of a remote assistant, so it is not surprising that understanding the benefits poses a problem.
Fil-Can Communications also known as “Virtual Office Professionals”, “Virtual Business Associates” or VA’s utilizes their own equipment, and there are none of the associated costs of wear and tear, office space, lighting, power, telephone and so on. Fil-Can Communications can perform the same services as office-based employees but without the associated costs such as payroll tax, worker’s compensation, superannuation, sick and other leave, or training.
Remember that clients pay only for time on task when they partner with us so there is no time/money lost on typical office behaviors. Fil-Can Communications is available 24/7, out of normal hours, on weekends, and public holidays. How much do you lose, both in monetary terms and in terms of productivity, on office politics and staff chatting in the coffee room?
Fil-Can Communications partners with YOU our client, which means that a longer term relationship can develop in much the same way as one would with an onsite personal assistant - yet clients do not have the associated costs of an employee.
So why wouldn’t you just use a temporary staffing agency to “fill the gaps” in your administrative support needs? Temps do not always offer the most cost effective solutions for clients as on-costs are still factored into the hourly rate by the agency. In addition, when clients partner with Fil-Can Communications they get consistency of support - not a different person each time they need assistance, necessitating training of each new temp in their business procedures. We have a vested interest in helping YOU, the client succeeds in your own business goals - a temp does not have the same interest.
Fil-Can Communications offer a wide variety of office support services including Call Center support, telesales, appointment setting, lead generation, secretarial support, personal and executive assistance, word processing, database management, transcription services, web design, desktop publishing, presentations, social media, blogging, spreadsheets, and office services such as faxing, email and scanning. Clients have access to specialist skills that may not be available through a temp agency or serviced office, and access to latest technologies including web-based conferencing, online calendar and document sharing and project collaboration and real time chat.
Thanks to the technology available today including email, fax, instant messaging services, digital transcription technology, and internet-based file sharing facilities Fil-Can Communications is as close to its clients in Canada, USA, United Kingdom, Australia or anywhere in the English speaking world as if they were in the next room.
Learn more about Fil-Can Communications. Stop by Regis Pelletier’s site where you can find out all about Why YOU Should Outsource and what it can do for you.
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Tags: appointment setting, bpo, BPO Philippines, call center, call centre, consumer survey, elance, guru, inbound, lead generation, outbound, outgoing call services, philippines, telemarketing, VA, virtual, virtual secretary, why outsource, word processing